Skip to main content

Account and login issues

Updated over 3 weeks ago

Account and login issues

Solutions for common account and login problems.


Can't log in to Finthy

  • Verify you're using the correct email address

  • Use the "Forgot Password" link to reset your password

  • Check your spam folder for password reset emails

  • Clear browser cache and cookies, then try again


Email verification not received

  • Check your spam/junk folder

  • Request a new verification email from the login page

  • Add [email protected] to your contacts


Account locked

After multiple failed login attempts, your account may be temporarily locked. Wait 15 minutes and try again, or use password reset.

Did this answer your question?