Getting help and support
We are here to help you get the most out of Finthy. There are several ways to get support and find answers to your questions.
Help Center
You are already in the right place! Our Help Center contains:
Step-by-step guides for all features
Frequently asked questions
Troubleshooting articles
Tips and best practices
Use the search bar above to find specific topics.
In-app chat support
For direct assistance:
Click the chat icon in the bottom-right corner of Finthy
Type your question or describe your issue
Our support team will respond as quickly as possible
Email support
For detailed inquiries or issues requiring investigation:
Email us at [email protected]
Include your account email and a description of your issue
Screenshots are helpful for technical problems
Response times
Free plan: Standard support within 48 hours
Plus plan: Priority support within 24 hours
Pro plan: Priority support within 24 hours with dedicated attention
Before contacting support
To help us assist you faster:
Search the Help Center for existing answers
Note any error messages you receive
Try refreshing your browser or logging out and back in
Clear your browser cache if experiencing display issues
Feature requests
Have an idea to improve Finthy? We love hearing from users! Share your suggestions through the in-app chat or email.